What have you and others already tried? Are there internal and external constraints to implementing a solution? Why should your organization attempt to solve this problem? Is it aligned with your strategy? If a solution is found, who will implement it? What is the basic need? Who will benefit from a solution? The four-step process consists of asking a series of questions and using the answers to create a problem statement that will elicit novel ideas from an array of experts. The author describes a process that his firm, InnoCentive, has used to help clients define and articulate business, technical, social, and policy challenges and then present them to an online community of more than 250,000 solvers. They may even be trying to solve the wrong problems-missing opportunities and wasting resources in the process. Many organizations, however, are not proficient at articulating their problems and identifying which ones are crucial to their strategies. There are many other features the app offers, so you may want to check it out for yourself if you own an Android device.The rigor with which a problem is defined is the most important factor in finding a good solution.
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